❓ Help Centre

Answers to all your questions about 50bet

From deposits, withdrawals, and VIP benefits to cricket betting and account security — straightforward answers to the most frequently asked questions about 50bet, all in one place.

This FAQ page has been created with 50bet users' convenience in mind. You will find detailed answers all in one place — from how to deposit using bKash or Nagad, to how VIP cashback works, when KYC verification is needed, how to keep your account secure, and various aspects of cricket betting. If you cannot find the answer to your question here, ask us directly in our 24/7 live chat.

VIP & Cashback

50bet has three VIP levels — Bronze, Silver, and Gold. Bronze members receive up to 0.3% cashback per week. At the Silver level, this rate increases to a maximum of 0.7%. Gold members enjoy up to 1.0% weekly cashback. Cashback is credited directly to your account and can be used on your next bet.

VIP level progression is based on regular play — the more active you are, the faster you can reach the next level. The 50bet team regularly reviews account activity and automatically upgrades eligible players. You can find out about level changes directly through live chat.

On a set day each week, cashback is calculated based on the previous seven days of activity and added directly to your balance. The cashback amount depends on your current VIP level and your total bets for that week. Once credited to your account, it can be withdrawn subject to specific conditions.

Gold members receive up to 1.0% weekly cashback, compared to a maximum of 0.3% at Bronze. Beyond that, Gold members may also receive exclusive promotional offers, priority support, and additional benefits on selected events. Contact live chat support for full details on the benefits.

Staying active regularly is required to maintain your VIP level. Extended periods of inactivity may lead to a level review. However, 50bet always makes decisions with players' best interests in mind and will reach out before any changes are made. For information on your current level and conditions, write to live chat or [email protected].

Deposits

After logging in, go to the Cashier section and select bKash from the deposit options. Enter the desired amount and send the payment to the 50bet number shown, using your bKash app or dial menu. Confirm the transaction ID — your balance will usually update within a few minutes. The minimum deposit amount is ৳100.

50bet itself charges no deposit fee — the full amount you send is credited to your account. However, bKash, Nagad, or Rocket may apply their own service charges as per their respective mobile banking policies. There is no separate fee from 50bet for bank transfers either.

First, wait a few minutes and refresh the page. If the problem persists, contact 50bet's 24/7 live chat with your transaction ID or a screenshot. The support team will quickly verify the issue and resolve it. Never share your transaction details with anyone else.

For every method — bKash, Nagad, Rocket, and bank transfer — the minimum deposit is ৳100. This means you can start playing with just one hundred taka. This has been set with Bangladeshi players in mind, so that anyone can easily take part.

Yes, Nagad is fully supported and the process is just as straightforward as bKash. Go to the Cashier, select Nagad, enter the amount, and send the payment to the number shown using the Nagad app. The minimum deposit is ৳100 and there are no extra fees. Deposits are generally completed within a few minutes.

Cricket Betting

Yes, 50bet offers in-play or live betting. You can place bets on certain markets even after a match has started — for example, how many runs will be scored in the next over, or who will take the next wicket. Live odds change constantly based on match conditions, so it is best to make quick decisions.

If a match does not complete the scheduled overs due to rain or any other reason and is declared a 'no result' or 'tie', the bet is generally considered void and the stake is refunded in full. In the case of accumulator bets, that leg may be removed and the remaining selections counted. Specific situation details can be found in 50bet's terms and conditions.

Decimal odds are a straightforward system. For example: if the odds are 2.50 and you bet ৳100, your total return if you win is ৳250 (including the stake), meaning your profit is ৳150. The higher the odds, the greater the return — but the lower the chance of winning. 1.00 means no profit, and 2.00 means profit equal to your stake.

Yes, this is called an accumulator or multi-bet. When you add selections from multiple matches into a single bet, all the odds are multiplied together to create the total odds. Getting all legs right can result in a big win, but if any one of them is wrong, the entire bet loses. For example, in a hypothetical Bangladesh vs India match — that single selection can be made part of an accumulator.

Stay Safe

Change your password immediately and contact 50bet's 24/7 live chat or email [email protected]. The support team can temporarily lock the account and review recent activity. After that, also check the security of your email account and set a new, unique password.

Yes. 50bet uses SSL encryption, which keeps your personal information and payment data secure during transmission. The platform follows the highest security standards to ensure fair play. Your data is never sold to third parties.

Absolutely not. No 50bet staff member or support agent will ever ask for your OTP, bKash PIN, Nagad PIN, or bank password. If anyone asks for this information, they are a fraudster. Sharing these details with anyone puts the security of your account and money at risk.

A strong password should be at least 12 characters long, mixing uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Never use your date of birth or simple patterns, and do not reuse a password from another site here. Using a unique password for every account is the safest approach.

Always type https://50bet.mom directly into your browser or keep it bookmarked. Before clicking any link found in search results or messages, verify the URL — minor spelling differences (such as 50-bet.mom or 50bett.com) are a sign of a fake site. If you are suspicious, report it to live chat immediately.

Identity Verification (KYC)

A National Identity Card (NID) is the most commonly used and most readily accepted document. A valid passport or driving licence may also be acceptable. The document must be a clearly legible photo or scan and must not be expired. If you have questions about a specific document, ask in live chat.

The KYC process is typically triggered when you make your first withdrawal request or when you wish to withdraw above a certain amount. Sometimes verification may also be requested in the interest of account security or if unusual activity is detected. This is done for the protection of all players.

Yes, in accordance with 50bet's privacy policy, your KYC documents are stored with strict security and used only for verification purposes. The information is kept on encrypted servers and is not shared with third parties without authorisation. Read the privacy policy for full details.

The reason for rejection is usually communicated — for example, the image is unclear, the document is expired, or the details did not match. Once you know the reason, take a new, clear photo and resubmit. If you cannot understand the issue, email [email protected] or explain the situation in live chat — the support team helps with every case.

The KYC process is primarily for the protection of players — it ensures that the genuine account owner is managing the account and that no one else can misuse it. It also plays an important role in preventing financial fraud and identity theft. Withdrawals are also processed faster on verified accounts.

Still have questions?

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